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Re: Who may I speak with about my account for credit & cancellation?

Who may I speak with about my account for credit & cancellation?

dish162424
Explorer | Level 3
‎10-07-2019 10:58 AM

Who may I speak with about my account for credit & cancellation?

I have never used your services & would like to discuss possible credit.

Sincerely,

[personal information removed by Moderators due to the Community's Guidelines for security purposes]

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Re: Who may I speak with about my account for credit & cancellation?

Walter
Dropboxer
‎10-07-2019 11:44 AM

Hello @dish162424 - welcome to our Community!

As per your concern, since billing and account specific inquiries are best handled through our Official Support portal, I'd urge you to log a ticket with our team so we can assist further: https:confused face:/www.dropbox.com/support 

Let me know the ticket's ID (a 7 digit number) once you do so I can locate and get on it asap.

Thanks in advance and happy Monday.

Oh, I forgot to mention that I removed your personal information for security purposes; to align with our Community's Guidelines as well - please don't share personal information publicly for your own safety!

Walter
Community Moderator @ Dropbox
dropbox.com/support


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