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Why I can't sign in apps dropbox when the password and email was correct and its say unknown errror?

Why I can't sign in apps dropbox when the password and email was correct and its say unknown errror?

Ahmad04
New member | Level 2
June

I want a solution because the important file in that account dropbox

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Re: Why I can't sign in apps dropbox when the password and email was correct and its say unknown err

Daphne
Dropboxer
June

Hey there @Ahmad04, I'm sorry to hear you're having trouble with this!

 

Can you let me know if you have the same issue signing into your account via the website?

 

Also, do you happen to have a Basic plan with 3 devices already connected? If you're not sure, you can check your current plan from here and your connected devices from here.

 

Let me know and we can go from there!

Daphne
Community Moderator @ Dropbox
dropbox.com/support


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