If you are on a PC, do the following:
1. Right click on the dropbox app down in the lower right corner of your screen. you may have to click the up arrow to find it.
2. Then left click on the little gear in the upper right.
3. Left click on Preferences
4. Click on the Sync button at top right
5. Select a new location under the "Dropbox folder location" part.
6. Click "Move..."
7. This will take a while as it has to move all of the files.
8. Click "Apply" then close window.
hope this helps.
Hi, I getting an error message on my iPhone Apps said the Dropbox Accounts is Full and ask me to refer Admin for more space.
However, out of 1TB storage space i only used 1.2%.
Kindly assist to fix the problem.
For me, the Mac Dropbox app is back to normal functioning.
The web interface is displaying the proper amount of space used on my Dropbox free team account once again.
But my iPhone app still displays the red "Your Dropbox is full" banner.
Everything is now back to normal for me.
Mac Dropbox app is back to normal functioning.
Web interface is displaying the proper amount of space used on my Dropbox free team account once again.
After a delete and reinstall, iPhone app doesn't display the red "Your Dropbox is full" banner anymore.
Thanks to everyone @Dropbox who worked to solve this issue!
Hi again to all,
This should be resolved now. Please restart your Dropbox desktop or mobile app and try again.
Let us know if you are still receiving an errors or you're experiencing anything out of the ordinary & we can look further into it.
Thanks to everyone for your reports & happy Dropboxing ahead!
Community Moderator @ Dropbox
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