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Re: It says I'm out of space but I shouldn't be

Why am I running out of space on my account?

Bertron87
New member | Level 2

Hi all-

 

I am pretty tech illiterate but here it goes. The first thing you all should know about my interaction with dropbox is that my employer has complete control of our Main dropbox and I control one single folder that is under my name. Lately, I've been receiving messages that the "account" that I have control of is out of space. When I went to empty it COMPLETELY, putting files into the desktop on my computer temporarily , the amount of space my computer stated I was over capacity did go down however it still said that I was over my alottment of space. 

 

It stopped making sense to me so here I am asking for help. 

 

Thanks,

Beto

1 Reply 1

Re: It says I'm out of space but I shouldn't be

Rich
Super User II

More than likely, the content in the shared folder you have with your company is putting you over your account's quota.

 

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