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Why can't I add a signature and avatar?

Helpful | Level 6

I'm trying to add a signature and avatar to my profile here on the Dropbox Community. I can't find the place to add a signature in my settings. My avatar options are limited, can I choose my own? I think there may be some sort of limit as I'm a new user, not sure.

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Re: Why can't I add a signature and avatar?

Super User II
Super User II
I believe custom avatars become available to you once you reach Level 3 on the forums. You're currently Level 2.

View solution in original post

23 Replies 23
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Re: Why can't I add a signature and avatar?

Dropboxer
Dropboxer

Hi Ed

 

You can change your profile by going here:

-Log into your forum account

-Click on your avatar on the upper right hand corner

-in the menu that will open select settings

-uner Personal/username you can put a new username that you want to use in the forum

-under avatar you can upload one that you want

 

Hope this helps!

Highlighted

Re: Why can't I add a signature and avatar?

Helpful | Level 6

Thanks, Isabella. I think you missed one part from my post above. The only avatars I see are the pre-loaded ones. I'm trying to upload my own. Also, do you know how to go about adding a signature?

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Re: Why can't I add a signature and avatar?

Dropboxer
Dropboxer

Hi, 

In the Avatars page in settings, you will see under "current avatars" the option to upload your own avatar. Under user name you can put an Alias that you want to go by.

 

Hope this helps

 

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Re: Why can't I add a signature and avatar?

Helpful | Level 6

I said nothing about an alias, I want to add a signature to my posts. Also, no upload option appears for me.

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Re: Why can't I add a signature and avatar?

Super User II
Super User II
Hi DJ

When you go to settings for the signature you go:

Settings -> Personal Information (which is the submenu underneath Settings) -> Personal Information and signature is the second one down.

The Avatar one is at Avatars and there should be the wording 'Upload' above the default ones.

This software is new and it is possible that some gremlins are lurking around, so if it isnt working properly on any of the above could you post a screenshot please?

 


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Re: Why can't I add a signature and avatar?

Helpful | Level 6

I don't see the signature spot.

 

Upload an Avatar just appeared. It must have been with one of my recent achievements. Possibly some sort of level or reward you have to get?

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Re: Why can't I add a signature and avatar?

Super User II
Super User II
Thanks for the screen shot! Interesting.... I actually thought you could do it at Level 2, but, I could be wrong.

I'm going to try and contact Ed the forum manager for you, but, he is on holiday in Brazil at present so it may take some time.

 


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Re: Why can't I add a signature and avatar?

Helpful | Level 6

Okay, great! That would be wonderful.

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Re: Why can't I add a signature and avatar?

Dropboxer
Dropboxer
Hey DJ

Mark just pinged me here - your image was under approval and I just approved it. Your signature should work too. Let me know if not!



Ed G
Community Manager @ Dropbox
https://dropbox.com/support


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