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Why do I only get the file that is called "Unspecified"?

Why do I only get the file that is called "Unspecified"?

leysan m.
New member | Level 1

Can't download my files - The only file that downloads is called "Unspecified" and is around 45 bytes and hasn't any proper description

What do I do?

1 Accepted Solution

Accepted Solutions

Re: Why do I only get the file that is called "Unspecified"?

jonny t.2
New member | Level 1

You cannot download over 1gb of data via the browser. You have to download the Dropbox "application".

See link: https://www.dropbox.com/en/help/49

View solution in original post

52 Replies 52

Re: Why do I only get the file that is called "Unspecified"?

alise k.
New member | Level 1

Same problem here

Re: Why do I only get the file that is called "Unspecified"?

TJ G.1
New member | Level 1

Just did a Google search, no info, except for this post. I'm guessing it's a problem just from today. Dropbox, do your thing...

Re: Why do I only get the file that is called "Unspecified"?

Rebecca K.11
New member | Level 1

I am also having the same problem

Re: Why do I only get the file that is called "Unspecified"?

Denise M.13
New member | Level 1

Download smaller groups of photos. I was able to successfully download at least 100 photos, but it took a couple of minutes.

Re: Why do I only get the file that is called "Unspecified"?

Steven A.16
New member | Level 1

I can't seem to download even single files. What's going on?

Re: Why do I only get the file that is called "Unspecified"?

orr a.
New member | Level 1

same thing is happening to me+ dropbox installed on my computer doesnt have any of the files either!! DROPBOX DO SOMETHIG ABOUT THIS PLEASE!!!!

 

Re: Why do I only get the file that is called "Unspecified"?

Petra R.2
New member | Level 1

same for me. single files or small size folders work. larger sized items only download with "unspecified"

Re: Why do I only get the file that is called "Unspecified"?

Hallie M.
New member | Level 1

I have been messing around with this for a while today, If you try to download more than one folder at once, this happens. If you download each individual folder separately (not individual files, but folders), the issue does not occur. At least, that's what worked for me.

Re: Why do I only get the file that is called "Unspecified"?

Spencer B.6
New member | Level 1

Same issue. Whats up, dropbox?

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