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Will Changing email address on Dropbox accounts affect sharing

Will Changing email address on Dropbox accounts affect sharing

Explorer | Level 4

So we have some users here in our company that got transferred to sister company and it requires us to change their email and cancelling their old email, will this process going to be possible we registered their dropbox using gmail (we're using gsuite) and will it affect the files and folder shared to them?. Any help will be greatly appreciated Cheers!!

1 Accepted Solution

Accepted Solutions

Re: Will Changing email address on Dropbox accounts affect sharing

Dropboxer

Hi there @pc_ax, I hope you're well today!

 

Changing the email linked with the account won't affect the folders that are currently shared it.

 

Only when sharing new content, you will need to make sure that the new email is used.

 

Let me know if you have any questions!


Daphne
Community Moderator @ Dropbox
dropbox.com/support


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4 Replies 4

Re: Will Changing email address on Dropbox accounts affect sharing

Dropboxer

Hi there @pc_ax, I hope you're well today!

 

Changing the email linked with the account won't affect the folders that are currently shared it.

 

Only when sharing new content, you will need to make sure that the new email is used.

 

Let me know if you have any questions!


Daphne
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
Still stuck? Ask me a question!
Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.

View solution in original post

Re: Will Changing email address on Dropbox accounts affect sharing

Explorer | Level 4

Thank you for your reply it greatly helped me with my plans, but unfortunately I found out that they have dropbox subscription which is Dropbox Plus will get cancelled or it will still be active even after changing the email used in the dropbox account?. Again I really appreciate your help.

Re: Will Changing email address on Dropbox accounts affect sharing

Dropboxer

Thanks for getting back to me here, @pc_ax!

 

Changing the email linked with the Dropbox account shouldn't affect the subscription either, as this is linked with the Dropbox account.

 

I'm more than happy to help out where I can, so don't hesitate to give me a nudge here! :grinning face:


Daphne
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
Still stuck? Ask me a question!
Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.

Re: Will Changing email address on Dropbox accounts affect sharing

Explorer | Level 4

Hi Daphne,

 

Thank you for you effort in answering my queeries, you answered all of my doubts. Thankyou!,

 

P.S Closing and marking this thread as answered.

 

thanks,

Paul

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