I have read that there is a Dropbox Family plan that is in beta and being offered to some Dropbox Plus customers. I currently have a free Dropbox Basic plan and want to know what a Dropbox Family plan will cost and when it will be available to Dropbox Basic customers. Thanks.
Hey @PHWhite, thanks for reaching out to us.
Currently, Dropbox Family is currently available to some Dropbox Plus customers.
If you are on a Plus subscription, you can click Change Plan in your Plan tab to see if it appears as an option.
For more information, you can also navigate through this article.
Let me know if you have any other questions, cheers!
I have two questions:
1) What is the Dropbox Family cost? Dropbox Family is not shown as an upgrade for me, so I cannot see any cost information.
2) Why was my Dropbox Family post initially marked as spam but now is not? I have other Dropbox Community Forum posts that were marked as spam that still are, and I would like to know what to do about that.
Hi @PHWhite, thanks for the interest in the Dropbox Family plan.
We’re constantly building and testing new products and features. As this Family plan is still in beta for specific users, I'm not able to provide pricing at the moment, but please stay tuned for future updates as additional info on the plan is released.
Regarding the spam, the forum can sometimes detect certain posts as spam for various reasons, so posts need to be manually unmarked as spam by the moderator team.
Hope this helps to clarify matters!
I am deciding if I want to upgrade to Dropbox but I will only do it if I can purchase the family plan that is listed all over the internet. Is there a place I can purchase now? You will lose a customer if I am not given this option.
Is there a place I can purchase now?
Currently, Dropbox Family is currently available to some Dropbox Plus customers. If you are on a Plus subscription, you can click Change Plan in your Plan tab to see if it appears as an option. For more information, you can also navigate through this article.
Is there anyway to get on the beta plan. I will pay for Plus plan now. I have good computer knowledge and about 1.75 TB in both a photo and video folders. I want to share the drive between myself and 4 family members.
Hi @rashford; how are you today?
As previously mentioned, our Family plan is in beta and available to a limited audience at the moment.
When we have products in beta, we release them only to a small subset of users in order iron out any kinks that might come up.
That said, we expect to release the Family plan broadly later this year so stay tuned!
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For more info on available support options, see this article.
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