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Will I lose any of my files if my account ever downgrades?

Explorer | Level 3

Hello, if you turn a basic account to a pro and for any reason decide to cancel that contract within the allow timeframe (and maybe get refunded, depending on your location apparently), account will be reverted to basic. In that case, files will remain there even tho you'll be unable to sync. That could be nice if you don't totally abandon Dropbox. Can you confirm? I'm not sure who respond here but i'm sure some people add that happen to them

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Re: If cancelling pro plan, will uploaded file remains?

Dropboxer
Dropboxer
 
If you downgrade at any point in time and your storage goes over your limit, your files won’t get deleted, but they won’t sync between connected devices and you won’t be able to add new files. You can find more info on this in this Help Center article.
 
Hope this helps! 

Lusil
Community Moderator @ Dropbox
https://dropbox.com/support


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Re: If cancelling pro plan, will uploaded file remains?

Dropboxer
Dropboxer
 
If you downgrade at any point in time and your storage goes over your limit, your files won’t get deleted, but they won’t sync between connected devices and you won’t be able to add new files. You can find more info on this in this Help Center article.
 
Hope this helps! 

Lusil
Community Moderator @ Dropbox
https://dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
Still stuck? Ask me a question!
Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.

View solution in original post

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Re: If cancelling pro plan, will uploaded file remains?

New member | Level 2
New member | Level 2

There will be remain things. But alarm always warning u bout your storage.

 

Good luck to ur accounts

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