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access to dropbox's support people

access to dropbox's support people

stevejhastings
Explorer | Level 4
‎01-07-2020 09:07 PM

hi guys. I'm a dropbox plus user.It ells me I can access dropbox for help but when I click the link it throws me to the https://help.dropbox.com/ page . This is very annoying. Can anyone tell me please how to email contact support.

thank you. Steve

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Re: access to dropbox's support people

Walter
Dropboxer
‎01-07-2020 10:47 PM

Hi @stevejhastings - welcome to our Community and happy 2020!

Can you try the following link directly and let me know if you're still having issues with this?

Thanks!

PS: You might want to clear your browser's cache or even try another browser to exclude browser specific issues.

Walter
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
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Re: access to dropbox's support people

Walter
Dropboxer
‎01-07-2020 10:47 PM

Hi @stevejhastings - welcome to our Community and happy 2020!

Can you try the following link directly and let me know if you're still having issues with this?

Thanks!

PS: You might want to clear your browser's cache or even try another browser to exclude browser specific issues.

Walter
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
:arrows_counterclockwise: Still stuck? Ask me a question!
:pushpin: Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.

View solution in original post

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Re: access to dropbox's support people

stevejhastings
Explorer | Level 4
‎01-07-2020 11:00 PM

Hi Walter. Thank you for that. Yep, it worked when I cleared the cache. Thank you. Much appreciated. Steve

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