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access to dropbox's support people

Explorer | Level 4

hi guys. I'm a dropbox plus user.It ells me I can access dropbox for help but when I click the link it throws me to the https://help.dropbox.com/ page . This is very annoying. Can anyone tell me please how to email contact support.

thank you. Steve

1 Accepted Solution

Accepted Solutions
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Re: access to dropbox's support people

Dropboxer
Dropboxer

Hi @stevejhastings - welcome to our Community and happy 2020!

Can you try the following link directly and let me know if you're still having issues with this?

Thanks!

PS: You might want to clear your browser's cache or even try another browser to exclude browser specific issues.



Walter
Community Moderator @ Dropbox
https://dropbox.com/support


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View solution in original post

2 Replies 2
Highlighted

Re: access to dropbox's support people

Dropboxer
Dropboxer

Hi @stevejhastings - welcome to our Community and happy 2020!

Can you try the following link directly and let me know if you're still having issues with this?

Thanks!

PS: You might want to clear your browser's cache or even try another browser to exclude browser specific issues.



Walter
Community Moderator @ Dropbox
https://dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
Still stuck? Ask me a question!
Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.

View solution in original post

Highlighted

Re: access to dropbox's support people

Explorer | Level 4

Hi Walter. Thank you for that. Yep, it worked when I cleared the cache. Thank you. Much appreciated. Steve

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