Solved: access to dropbox's support people

stevejhastings

hi guys. I'm a dropbox plus user.It ells me I can access dropbox for help but when I click the link it throws me to the https://help.dropbox.com/ page . This is very annoying. Can anyone tell me please how to email contact support.

thank you. Steve

Walter

Hi @stevejhastings - welcome to our Community and happy 2020!

Can you try the following link directly and let me know if you're still having issues with this?

https://www.dropbox.com/support

Thanks!

PS: You might want to clear your browser's cache or even try another browser to exclude browser specific issues.

Walter
Community Moderator @ Dropbox
https://dropbox.com/support

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View solution in original post

Walter

Hi @stevejhastings - welcome to our Community and happy 2020!

Can you try the following link directly and let me know if you're still having issues with this?

https://www.dropbox.com/support

Thanks!

PS: You might want to clear your browser's cache or even try another browser to exclude browser specific issues.

Walter
Community Moderator @ Dropbox
https://dropbox.com/support

Did this post help you? If so, please give it a Like below.
Still stuck? Ask me a question!
Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.

View solution in original post

stevejhastings

Hi Walter. Thank you for that. Yep, it worked when I cleared the cache. Thank you. Much appreciated. Steve

access to dropbox's support people

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