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account compromised

account compromised

Matteo84
New member | Level 2

Dear all,

I supposed my account has been compromised on December 25th/26th 2020.

How can I ask for support from Dropbox team experts?

 

Regard,

Matteo

3 Replies 3

Re: account compromised

Rich
Super User II

@Matteo84 wrote:

I supposed my account has been compromised on December 25th/26th 2020.

How can I ask for support from Dropbox team experts?


You can find the supports options available to you on the Support page. What makes you think your account was compromised? What problem are you having?

Re: account compromised

Matteo84
New member | Level 2

 

Hi Rich,

the only 2 options on the support page are:

- chatbot

- community (so this channel...)

 

Someone got access to data stored in my account that's why I would ask for a logins check.

 

Matteo

 

Re: account compromised

Mark
Super User II

All the information that is available for account log ins is publicly available at www.dropbox.com/account under the security tab and also www.dropbox.com/events - Dropbox support cannot and wont be able to supply more.


 


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