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account hacked and files missing

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account hacked and files missing

New member | Level 2

I just realized that my account was hacked. I got an email from Dropbox in Russian, and when I went in and converted back to English, I could see my username was changed to "Def nsh" and I was logged in a phone I didn't recognize. Worst of all, all my documents were missing. Is there any way to recover them?

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Re: account hacked and files missing

Dropboxer

Hi @Def nsh, thanks for messaging the Community.

 

I'm sorry to hear about this. If the files on your account were deleted within the last 30 days, and weren't permanently deleted, you should be able to locate and recover them from the deleted files page.

 

Let me know how it goes!


Jay
Community Moderator @ Dropbox
https://dropbox.com/support


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