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adding more space due to link referral to one of my contacts

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adding more space due to link referral to one of my contacts

Explorer | Level 3

one of my colleagues made a new sign up and installed the dropbox on his computer following a referral link from my account to his mail but nothing was added to my account, I mean the 500-megabyte storage with link referral. Can anyone explain what is wrong happened here and why nothing was added to my account?

5 Replies 5
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Re: adding more space due to link referral to one of my contacts

Dropboxer

Hi @meshams, thanks for posting today!

 

Is it possible that you've reached the maximum number of 32 referrals on your account? You can check this on the following page

 

Keep me updated!


Jay
Community Moderator @ Dropbox
https://dropbox.com/support


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Re: adding more space due to link referral to one of my contacts

Explorer | Level 3

I counted them and found only 27 adds after referral, with another 5 completed without anything added to my account and another one waiting for installation, I do not know how to post them to you if I am wrong with anything.

You know, I know that this is a favor from your side to me and I can not complain, in the reverse, I appreciate that so much, but still, I like to use the full possible benefit from your extraordinary service.

Thank you so much for your interest in my problem and that was expected from a very prestigious service provider like you.

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Re: adding more space due to link referral to one of my contacts

Dropboxer

To look into this matter in more detail, would it be possible to contact you at the email address associated with your account? Thanks!


Jay
Community Moderator @ Dropbox
https://dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
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Re: adding more space due to link referral to one of my contacts

Explorer | Level 3

of course, you are most welcome. 

the mail address linked to the account is: [Removed as per Community Guidelines]

I am so sorry for this inconvenience and thank you for your support and trial to help

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Re: adding more space due to link referral to one of my contacts

Dropboxer

Thanks, I've sent you an email to your profile email, please reply when you get the chance!


Jay
Community Moderator @ Dropbox
https://dropbox.com/support


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