cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Announcements
Want to know more about how Community ideas impact Dropbox development? Check it out here

Dropbox accounts & billing

Make your Dropbox account work for you, with the help of Community users like you. Join in or start a discussion of your own.

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

buydropbox phishing scam?

buydropbox phishing scam?

bh1980
New member | Level 2

Hi,

I received an email from "dropbox@buydropbox.com" that someone tried to access my account and to verify whether this was me by clicking on Yes or No. Email looks exactly like other emails I've received when I did use another device to access my account. Since the Outlook mail app listed only "Dropbox" as the sender, I wouldn't have noticed the "@buydropbox.com" part if I didn't open up the down carrot. Anyone else getting these messages? Also, just wanted to pass this along to the security team.

 

thanks

3 Replies 3

Re: buydropbox phishing scam?

Lusil
Dropboxer

Hey @bh1980, thanks for reaching out to us about this. 

 

Generally, the first step is to check the domain that was used for email, and you did great with noticing that it was not one of them.   

 

You can find a list of official domains used, here

 

From there, you can forward the suspicious email to abuse@dropbox.com and our team will investigate. 

 

Follow those steps, and let us know if you have any trouble along the way or any other questions. 

 

Cheers!


Lusil
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
:arrows_counterclockwise: Still stuck? Ask me a question!
:pushpin: Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.

Phishing?

Nugget1
New member | Level 2
I received an invitation from someone today to look at a document in Dropbox. I think it might be a very sophisticated phishing scam. Is there a way to know if it's legit or not? It does not have a "Report to Dropbox" link at the bottom of the email.

Re: Phishing?

Lusil
Dropboxer
Hey @Nugget1, thanks for checking in with us. 

I moved your post here, where another user had a similar concern. 

Have a look at what is suggested and let me know how it goes. 

Cheers!

Lusil
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
:arrows_counterclockwise: Still stuck? Ask me a question!
:pushpin: Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.

Who's talking

Top contributors to this post

  • User avatar
    Lusil Dropboxer
  • User avatar
    Nugget1 New member | Level 2
What do Dropbox user levels mean?
Need more support?