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can't access assistance chatbot - button not working when I click

can't access assistance chatbot - button not working when I click

COLATHE
Explorer | Level 3

Any idea how to get assistance on subscription payment else than chatbot (not working) ? Thanks

1 Reply 1

Re: can't access assistance chatbot - button not working when I click

Rich
Super User II

@COLATHE wrote:

Any idea how to get assistance on subscription payment else than chatbot (not working) ? Thanks


You'll need to contact Dropbox Support directly. Visit the Support page while you're NOT signed in to a Dropbox account, including these forums, and you'll see an option for Billing issues. It's best to use an Incognito or Private browsing session to make sure you're not signed in.

 

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    Rich Super User II
What do Dropbox user levels mean?
Need more support?