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can't upgrade my account

New member | Level 2
New member | Level 2

every time i click to upgrade my account from free to pro i get an error and i cannot access the section of the site to pay to upgrade. please help.

12 Replies 12
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Re: can't upgrade my account

New member | Level 2
New member | Level 2

for more details when i go here to hit the upgrade button ... https://www.dropbox.com/upgrade?oqa=waab_exp

it gives me this ... https://www.dropbox.com/pro/buy?in_setup_flow=false

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Re: can't upgrade my account

New member | Level 1
New member | Level 1

I am having exactly the same problem! Can anyone help?

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Re: can't upgrade my account

New member | Level 1
New member | Level 1

Also having this issue!
Need to upgrade to Pro to complete a task I'm doing, doesn't seem to work.

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Re: can't upgrade my account

New member | Level 1
New member | Level 1

ditto

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Re: can't upgrade my account

New member | Level 1
New member | Level 1

maybe they just have too many customers and don't want any more! :D

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Re: can't upgrade my account

New member | Level 1
New member | Level 1

me thing for me also ,just tried again right now

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Re: can't upgrade my account

New member | Level 2
New member | Level 2

works now!!! go forth and buy buy buy.

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Re: can't upgrade my account

Dropboxer
Dropboxer

Hi there
this seems to be related to this thread: https://www.dropboxforum.com/hc/communities/public/questions/203146939-Error-500-when-trying-to-upgr...
could you please follow up there?




Ed G
Community Manager @ Dropbox
https://dropbox.com/support


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Re: can't upgrade my account

New member | Level 1
New member | Level 1

Help me to upgrade my account to pro.

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