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change of email

change of email

okonkwo1988
New member | Level 2

I need to change my previous email to my new email as my previous email has been permanently blocked. I also dont have the password of the previous email. So resetting my password and linking accounts is out of the option

1 Reply 1

Re: change of email

Rich
Super User II

@okonkwo1988 wrote:

I need to change my previous email to my new email as my previous email has been permanently blocked. I also dont have the password of the previous email. So resetting my password and linking accounts is out of the option


Just to clarify, you're trying to change the email address within your Dropbox account, but you're not able to log in to that account because the previous email is no longer accessible?

 

If that's the case, you'll either need an active device that's already linked to your Dropbox account, or you'll need access to the previous email address so you can receive the reset information.

 

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