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changing credit card for billing on a basic account

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changing credit card for billing on a basic account

New member | Level 2

I have a basic dropbox account and want to change credit cards for monthly billing. I can't find how to do that on the website with the basic plan. 

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Re: changing credit card for billing on a basic account

Dropboxer

Hi @solanamona837; welcome to our Community!

At first, allow me to clarify that the Basic plan comes for free (with 2 GB of space) so there's no chance to have a credit card associated with it. 

If, by any chance, you happen to have another account that you are/were charged for at some point though, you can use our self-served lookup tool to identify the email address associated with the charge(s): https://www.dropbox.com/payments/find_receipt 

If you'd like to learn more about our plans please go here:

https://www.dropbox.com/plans

I hope this helps to some extent and please let me know if you have any more questions; I'll be happy to follow up. 



Walter
Community Moderator @ Dropbox
https://dropbox.com/support


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