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changing email address on my account

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changing email address on my account

Explorer | Level 3
hi, I have spent the last hour trying to change the email address on my account I have entered the new email got a verification email I have then logged in and it says the new email address has already been claimed (but I deleted the account and got an email confirmation from dropbox 10 mins earlier ) so how shall I proceed
2 Replies 2
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Re: changing email address on my account

Dropboxer

Hi there @abuinfo, thanks for posting your question on the Dropbox Community. 

 

If you were able to successfully change the email address associated with your Dropbox account, could you make sure that you're trying to sign in

 

Let me know how it goes, cheers!


Lusil
Community Moderator @ Dropbox
https://dropbox.com/support


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Re: changing email address on my account

Explorer | Level 3
Thanks

But I have done this without any joy

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