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complaint erroneous debit from my account for dropbox

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complaint erroneous debit from my account for dropbox

New member | Level 2

i had a debit of £95.98 from my account in error from dropbox and i dont even have an upgraded account..i want a refund.how do i get it

 

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Re: complaint erroneous debit from my account for dropbox

Dropboxer

Hi @kmp1711, thanks for posting on the Community!

 

As this is related to sensitive billing info, I’d recommend getting in contact with our support team directly to look into this matter in more detail.

 

You can do this by logging into your account, clicking this support link and providing as much info as possible. 

 

Keep me posted!


Jay
Community Moderator @ Dropbox
https://dropbox.com/support


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