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delete account

delete account

P White
New member | Level 2

I followed the instructions as follows:

 

1. Click your avatar at the top of the webpage
2. Click Settings
3. Under General, click Delete account

 

I don't know what an avatar is, but I clicked on my initials. There was a Settings heading and then a General heading, but there was no Delete account option under General.

 

I just want to  get out of Drop Box forever. Help me!

3 Replies 3

Re: delete account

Hannah
Dropboxer
Hey @P White, thanks for reaching out and sorry to hear that you want to delete your Dropbox account.

If you're currently logged in to the account you want to delete, can you try again from this link?

And if you still don't see the option to delete your account, can you try from a different browser or an incognito/private browsing window?

Let me know how it goes.

Hannah
Community Moderator @ Dropbox
dropbox.com/support


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Re: delete account

P White
New member | Level 2

Originally I tried with Safari and could find no delete account option. On your advice I tried Firefox and found that on that browser there was such an option. I will try it and see how I go. If I fail, I will try to contact you again (if I can work out how to contact you a second time).

 

Thanks.

 

 

Re: delete account

Hannah
Dropboxer
Thanks for the update and I'm glad the issue got resolved. 

If you have any more questions, of course, do let us know. 

Have a great day!

Hannah
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
:arrows_counterclockwise: Still stuck? Ask me a question!
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    Hannah Dropboxer
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    P White New member | Level 2
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