This website uses cookies. By clicking OK, you consent to the use of cookies. Click Here to learn more about how we use cookies.
OK
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
English
Announcements
Learn more about how Connie, a member of the Community, uses Dropbox here!

Dropbox accounts & billing

Make your Dropbox account work for you, with the help of Community users like you. Join in or start a discussion of your own.

cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

do free dropbox accounts get deleted if not used?

do free dropbox accounts get deleted if not used?

tomo39
Explorer | Level 3
January

my free dropbox accouynt limit got downgraded a few years back, ive just tried logging onto it and it seems like the account has gone?

  • 0 Likes
  • 2 Replies
  • 85 Views
0 Likes
Reply
2 Replies 2

Re: do free dropbox accounts get deleted if not used?

UB2
New member | Level 2
January

I have opened an account for my in-laws. It wasn't used for years and is still active. So I don't think so.

0 Likes
Reply

Re: do free dropbox accounts get deleted if not used?

Daphne
Dropboxer
January

Hey there peeps, just dropping in here!

 

An inactive account will indeed be closed after a long period of time.

 

I'd suggest checking out this article for more info on this, and what actions would prevent "inactivity".

 

Hope this helps to some extent!

Daphne
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
:arrows_counterclockwise: Still stuck? Ask me a question!
:pushpin: Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.

0 Likes
Reply
Poll
Are you starting new work habits this year?
Vote
Hide Results
Well, we know it can be hard to keep up good habits, so we made a new working from home cheat sheet, with some good habits, some things to avoid and some tips for making your day a little easier. Check it out here.
Who's talking

Top contributors to this post

What do Dropbox user levels mean?
Need more support?