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dropping down to three linked devices

dropping down to three linked devices

DanCee
Explorer | Level 3

I'm trying to remove a couple of old devices and add one new one to bring me to a total of three devices, per the new rules.
I keep being told to go to Settings/Security and scrolling to the "devices" list to see what devices I'm connected to.


I've deleted the Dropbox app from two devices I no longer want using the app, and (from a good PC) clicked the "unlink" trashcan in that devices list to remove those devices ... but do NOT see the list updating. 
What am I doing wrong?

2 Replies 2

Re: dropping down to three linked devices

Daphne
Dropboxer

Hey @DanCee, thanks for reaching out to us here!

 

Just to clarify, from the security page do you still see 3 or more devices connected?

 

If you've removed the app from a device, but still see the connection in the security tab, I'd suggest clicking the trash icon to the right of the entry to disconnect the device.

 

Let me know and we'll go from there!


Daphne
Community Moderator @ Dropbox
dropbox.com/support


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Re: dropping down to three linked devices

DanCee
Explorer | Level 3

The "devices" list never did change/update UNTIL I went to a different "check your security" page ... THERE I could actually delete unwanted devices.
All Good Now.

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