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email account not available, but password expired so cant change email address.

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email account not available, but password expired so cant change email address.

New member | Level 2

Sort of catch 22. I can not change my email from a dead email account because my password has expired and is not accepted for email change. If I go to password change they want to send to non existent email address so I can not change it. Help

1 Accepted Solution

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Re: email account not available, but password expired so cant change email address.

Super User II

You need to log a ticket and ask for help I'm afraid:

www.dropbox.com/support to do so and http://dropbox.zendesk.com. Just a heads up that as its Easter replies may take a day or two longer due to public holidays.


 


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1 Reply 1
Highlighted

Re: email account not available, but password expired so cant change email address.

Super User II

You need to log a ticket and ask for help I'm afraid:

www.dropbox.com/support to do so and http://dropbox.zendesk.com. Just a heads up that as its Easter replies may take a day or two longer due to public holidays.


 


- - -


Heart Did this post help you? If so please mark it for some Kudos below. 


 Did this post fix your issue/answer your question? If so please press the 'Accept as Solution' button to help others find it.


 Did this post not resolve your issue? If so please give us some more information so we can try and help - please remember we cannot see over your shoulder so be as descriptive as possible! 


 

View solution in original post

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