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how do I link my personal account to a new Plus account

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how do I link my personal account to a new Plus account

New member | Level 2

When attempting to upgrade from a personal (free) account to Plus, I am asked to create a new password.  Am I creating a second account?  I want to increase the amount of storage in my current free account, not create a second account.

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Re: how do I link my personal account to a new Plus account

Super User II

@iipennyii wrote:

When attempting to upgrade from a personal (free) account to Plus, I am asked to create a new password.  Am I creating a second account?  I want to increase the amount of storage in my current free account, not create a second account.


It certainly sounds like you're creating a second account. Make sure you log in to the Dropbox website with your Basic (free) account first, then proceed to the Upgrade page. Scroll to the bottom and you'll see options for upgrading.

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Re: how do I link my personal account to a new Plus account

New member | Level 2

I am signed into my account.  When I go to upgrade my current account the next steps look as though I'm creating a new account.  Has anyone else experienced this?

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