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how do i contact customer service

brpscentsy
New member | Level 2

I have cancelled and they keep taking the money out of my account! I also can not find any way to contact a human!

Can someone please help

1 Reply 1

Re: how do i contact customer service

Rich
Super User II

@brpscentsy wrote:

I have cancelled and they keep taking the money out of my account!


You'll need to contact Dropbox Suport directly. Visit the Support page while you're NOT signed in to a Dropbox account, including these forums, and you'll see an option for Billing issues. It's best to use an Incognito or Private browsing session to make sure you're not signed in.

 

 


I also can not find any way to contact a human!

Phone support is available with a Dropbox Business account. All others use the support options at the link above.

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