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Re: how do i get verification that my account is canceled

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how do i get verification that my account is canceled

New member | Level 2
New member | Level 2

how do i get verification that my account is canceled

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Re: how do i get verification that my account is canceled

Dropboxer
Dropboxer
Hey @Mike50, if by cancellation you mean confirming that your Dropbox account has been deleted, then this can be verified upon login. In other words, if you try to Sign in & you’re unable to, then this implies that there’s no active account connected with the account credentials you’ve submitted. 
 
Alternatively, if you’re enquiring about a renewal cancellation, then you should receive a follow-up email confirming that this is the case, however this also depends upon the type of subscription associated to your account. 
 
Please let me know which option applies in what you’re currently experiencing &/or if you’d like me to elaborate on any of the above scenarios & I’ll do my best to follow-up with you. Thanks Mike & happy Friday! 

 


Jane
Community Moderator @ Dropbox
https://dropbox.com/support

 

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