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how to delete dropbox account? E-mail-address (from work) does no longer exist

how to delete dropbox account? E-mail-address (from work) does no longer exist

HelpNeeded1
New member | Level 2

how can I delete my dropbox account? My E-mail-address (from work) related to it does no longer exist.

so what to do? I still have to pay, coz it was a business account. my old work can't help, coz it no longer exists either.

help wanted! thanks a lot!!!

1 Reply 1

Re: how to delete dropbox account? E-mail-address (from work) does no longer exist

Sanchez
Dropboxer

Hey, @HelpNeeded1, thanks for reaching out, and welcome to our community! 


If you’re still being billed for an account you can’t access, our support agents may be able to help cancel that subscription for you. 


One of my colleagues has just emailed you at the address associated with your Community profile here. Please check for that and reply to them when you can, so they can check into this with you. 


About deleting the account, that’s something that users must do on their own. However, if it remains inactive for a year, our system will delete automatically. 


Let me know if you have any questions.
Cheers! 


Sanchez
Community Moderator @ Dropbox
dropbox.com/support


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