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how to sign in to my dropbox account on my wife's computer if my email address is old

how to sign in to my dropbox account on my wife's computer if my email address is old

debbieb10
New member | Level 2

Hello,

 

I have a Dropbox account on an old computer that is inoperable so I'm using my wife's computer. I tried to sign it to my account on her computer but it prompted me for a sign in using Google so it was her google account, not mine. Also, the email address associated with my account is obsolete so that needs to be changed and if dropbox sends me an authentication email I can't get it, so it's like a catch 22 situation.  How can I sign in to my account using her PC in this case? 

1 Reply 1

Re: how to sign in to my dropbox account on my wife's computer if my email address is old

Jay
Dropboxer

Hi @debbieb10, thanks for taking the time to message us!

 

As you're being requested to access your email in order to login to your account, then this would be a requirement for security purposes.

 

Since you don't have access to your email, could you try these steps to see if they help?

 

If you need any further assistance, please let me know!


Jay
Community Moderator @ Dropbox
dropbox.com/support


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