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i cant access

i cant access

rmthx
New member | Level 2

hi i cant acces to my dropbox mi password is caducated

3 Replies 3

Re: i cant access

Lusil
Dropboxer

Hey there @rmthx, thanks for posting on the Dropbox Community. 

 

If your password has expired, could you have a look at this article for some suggestions on how to tackle this?

 

Check it out and let me know if you have any trouble along the way. Cheers!


Lusil
Community Moderator @ Dropbox
dropbox.com/support


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Re: i cant access

Pedro Roberto
New member | Level 2
I don’t have access in my email anymore what should I do. Thanks

Re: i cant access

Rich
Super User II

@Pedro Roberto wrote:
I don’t have access in my email anymore what should I do. Thanks

You'll need to get access to your email address. Without it, you won't be able to sign into your account unless you already have an active device linked to it. Perhaps you can contact the email provider and request that the email be reactivated.

 

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