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i changed email and now i've lost my entire Dropbox

i changed email and now i've lost my entire Dropbox

stan hart
New member | Level 2

my old email does not work any more ( the one i used for dropbox ). i changed email address and logged in and it gave me new account and i cant find any of my old files   OMFG 😞

2 Replies 2

Re: i changed email and now i've lost my entire dropbox

stan hart
New member | Level 2

i cant log into old email address, because i forgot my password and it will only send email to OLD address

Re: i changed email and now i've lost my entire dropbox

Lusil
Dropboxer

Hi there @stan hart, thanks for reaching out. 

 

Do you by any chance have any devices that were still signed in to the account that's associated with the old email address?

 

Give me a nudge whenever you have the chance, cheers!


Lusil
Community Moderator @ Dropbox
dropbox.com/support


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