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i don't want dropbox business

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i don't want dropbox business

Helpful | Level 5

I tried to sign into dropbox using a new device.  Dropbox kept trying to get me sign up and I tried to just get to my personal account.  Now I am stuck in some middle universe where if I try to access my account from any device, it prompts me to continue/complete the setup of my Business Team Details and I can't get past, around, over or under that screen and I don't now how to cancel or backout out of this mess.

 

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Re: i don't want dropbox business

Helpful | Level 5

Daphne;

Thanks for your input.  Unfortunately, when I went to subscriptions on my device there was no DropBox subscription.  I have been trapped between and betwixt.  Although my dropbox account appeared to have been changed to a Business Team (the listing and ornamentation in my local directory all changed, for example) it was never completed which is why I was constantly redirected to the "Welcome lets get your team info" screen and could never get past it.  What I finally did (too dumb to try it at first kick at the cat)  was to complete the registration; give them all my info and then cancel the sucker.  It has reverted back to my individual account.

View solution in original post

5 Replies 5
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Re: i don't want dropbox business

Dropboxer

Hey there @brw,

You should be able to cancel the Business free trial with the steps outlined here. If you're having trouble navigating to the Admin console due to the "Get started" prompts, the direct link is here.

Let me know if this helps!


Daphne
Community Moderator @ Dropbox
https://dropbox.com/support


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Re: i don't want dropbox business

New member | Level 2

I am having the same issue.

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Re: i don't want dropbox business

Dropboxer

Hey there @stevemlmar,

Did you give the steps mentioned above a try? Can you let me know if/where you're running into any issues or error messages?

Let me know and we'll go from there - thanks!


Daphne
Community Moderator @ Dropbox
https://dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
Still stuck? Ask me a question!
Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.

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Re: i don't want dropbox business

Helpful | Level 5

Daphne;

Thanks for your input.  Unfortunately, when I went to subscriptions on my device there was no DropBox subscription.  I have been trapped between and betwixt.  Although my dropbox account appeared to have been changed to a Business Team (the listing and ornamentation in my local directory all changed, for example) it was never completed which is why I was constantly redirected to the "Welcome lets get your team info" screen and could never get past it.  What I finally did (too dumb to try it at first kick at the cat)  was to complete the registration; give them all my info and then cancel the sucker.  It has reverted back to my individual account.

View solution in original post

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Re: i don't want dropbox business

Dropboxer

I'm glad to hear you're all sorted out @brw!

If there's anything else you need assistance with regarding this issue I'd be more than happy to help. Feel free to just give me a nudge here.

Hope you have a great start to the week - thanks!


Daphne
Community Moderator @ Dropbox
https://dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
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