I have the same problem and I think the company is HIGHLY irresponsible if during holidays and a pandemic they are automatically deducing money from our accounts.
In my case, I subscribed or upgraded to download some files for my job and made a mental note to unsubscribe 23rd of December but did not check emails for two days to be with my family and now my bank account is negative.
I am highly stressed and anxious and I am hoping they solve this soon.
I just contacted support. Let me know if you receive help and you get a refund.
Please get in contact and speak to me about this as I am in a dire financial position and my account should have been deleted.
You'll need to contact Dropbox Suport directly. Visit the Support page while you're NOT signed in to a Dropbox account, including these forums, and you'll see an option for Billing issues. It's best to use an Incognito or Private browsing session to make sure you're not signed in.
Well, we know it can be hard to keep up good habits, so we made a new working from home cheat sheet, with some good habits, some things to avoid and some tips for making your day a little easier. Check it out here.
Work Smarter with Dropbox
The way we work is changing. Share and discover new ways to work smarter with Dropbox in our community.