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lenovo new device 30gb

lenovo new device 30gb

ssimmmo
Explorer | Level 4

hello i couldnt add my 30gb free to my account after i brought a new lenovo device

1 Accepted Solution

Accepted Solutions

Re: lenovo new device 30gb

Jay
Dropboxer

Thanks for the info, would it be possible to contact you at the email associated with your forum profile to look into this further?


Jay
Community Moderator @ Dropbox
dropbox.com/support


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View solution in original post

5 Replies 5

Re: lenovo new device 30gb

Jay
Dropboxer

Hi @ssimmmo, thanks for joining the Community!

 

Did you create a new account via the pre-installed app on the Lenovo device, or did you create a new account from the site and then attempt to login in the app?

 

This will help me to assist further!


Jay
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
:arrows_counterclockwise: Still stuck? Ask me a question!
:pushpin: Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.

Re: lenovo new device 30gb

ssimmmo
Explorer | Level 4
I had a free account logged in and it didn't update

Re: lenovo new device 30gb

Jay
Dropboxer

Thanks for the info, would it be possible to contact you at the email associated with your forum profile to look into this further?


Jay
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
:arrows_counterclockwise: Still stuck? Ask me a question!
:pushpin: Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.

View solution in original post

Re: lenovo new device 30gb

ssimmmo
Explorer | Level 4
Hi jay that's would be great

Looking forward to hearing from you

Many thanks

Re: lenovo new device 30gb

Jay
Dropboxer

Thanks for the message, I've sent you an email, please could you reply to it when you get a chance!


Jay
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
:arrows_counterclockwise: Still stuck? Ask me a question!
:pushpin: Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.

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