cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Announcements
Learn more about how Connie, a member of the Community, uses Dropbox here!

Dropbox accounts & billing

Make your Dropbox account work for you, with the help of Community users like you. Join in or start a discussion of your own.

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

my email address is about to expire

my email address is about to expire

WDROBERTS
Explorer | Level 4

my email adddress is about to expire....... this account is where most of my files are/

I have a NEW  email address and a new dropbox account.  How can i get my files from old account to ne w account please?

1 Accepted Solution

Accepted Solutions

Re: my email address is about to expire

Здравко
Super Collaborator | Level 20

Hi @WDROBERTS,

You can solve your issue in 2 directions.

1. As you say, your new email (Trog 234xxxxxx) is already engaged, so you can close you new Dropbox account, i.e. release the email and once released, assign this email to the old account in "Personal email" field in the account settings.

2. Create a folder, named "TransferFolder", for example, in your old account. Put there everything in the old account, you want transfer to. Share this folder to the new account. And finally you can transfer the folder ownership. At that time everything has done and you can free your old account.

Choose whatever looks easier for you. :wink:

Hope this helps.

View solution in original post

4 Replies 4

Re: my email address is about to expire

Rich
Super User II

Re: my email address is about to expire

WDROBERTS
Explorer | Level 4

thanks for your super fast reply....however ....THIS is my problem....

Old acc email is  e.g  DROB656 XXXXXX

This account has all my files in it. This email will expire next week.

New account email is e.g  Trog 234xxxxxx.....this account has just 2 small files in it.

If I try to change my email in old acc  to my new email account   it says this email account is already in use.....?

Hope i have made this a bit clearer

 

 

Re: my email address is about to expire

Здравко
Super Collaborator | Level 20

Hi @WDROBERTS,

You can solve your issue in 2 directions.

1. As you say, your new email (Trog 234xxxxxx) is already engaged, so you can close you new Dropbox account, i.e. release the email and once released, assign this email to the old account in "Personal email" field in the account settings.

2. Create a folder, named "TransferFolder", for example, in your old account. Put there everything in the old account, you want transfer to. Share this folder to the new account. And finally you can transfer the folder ownership. At that time everything has done and you can free your old account.

Choose whatever looks easier for you. :wink:

Hope this helps.

View solution in original post

Re: my email address is about to expire

WDROBERTS
Explorer | Level 4

Many many thanks Sir.........  a marvellous soloution.

Poll
Which Dropbox integrations are you using while working from home?
Who's talking

Top contributors to this post

What do Dropbox user levels mean?
Need more support?