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not able to upgrade

EliasNemer992
New member | Level 2

hello,

 

Ive had too many debit card payment attempts and now i need to wait 24 hours, which is too long for me i need to work and get my files but i need to upgrade so i can view them.

 

Ive tried different avenues, ie. refresh browser, try another one, incognito, clear cache. etc.

 

PLease helpp Asap. i would like have this solved asap 

1 Reply 1

Re: not able to upgrade

Walter
Dropboxer
Hey @EliasNemer992; welcome to the Community!

As a first step here, could you please send us a screenshot of he exact error you get when trying to upgrade your account?

Thanks!

Walter
Community Moderator @ Dropbox
dropbox.com/support


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