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not receive verification email ,please help

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not receive verification email ,please help

Explorer | Level 3

Hello

 

I'm not receive the email verification from dropbox , checked spam folder as well , our IT colleagues checked there is no blocked on email gateway , he try to create an new account using same email domain and he is able to receive verification email , I cant find any way to contact dropbox support , anyone can help ? thanks 

6 Replies 6
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Re: not receive verification email ,please help

Dropboxer

Hi @joseph_davies, thanks for posting today!

 

In order to assist further, would it be possible to contact you at the email address associated with the forum profile?

 

This way, I'll be able to look into this in more detail.

 

Keep me posted!


Jay
Community Moderator @ Dropbox
https://dropbox.com/support


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Re: not receive verification email ,please help

Explorer | Level 3

Yes please contact by email, thank you so much

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Re: not receive verification email ,please help

Dropboxer

I've sent an email to you, please reply to to it when you get the chance!


Jay
Community Moderator @ Dropbox
https://dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
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Re: not receive verification email ,please help

Explorer | Level 3

@Jay

 

Hello Jay, After reply email to confirm email address ownership on last Friday, I didnt get any update for my case, woukd you please help , thanks.

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Re: not receive verification email ,please help

Dropboxer

Hi @joseph_davies, apologies for the delay.

 

Glad to hear we were able to resolve this matter via email!


Jay
Community Moderator @ Dropbox
https://dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
Still stuck? Ask me a question!
Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.

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Re: not receive verification email ,please help

New member | Level 2

I am also getting this.   I have sent an email to support.  Recently.  But posting here to hopefully get resolved faster. 

 

Thank you,

 

M

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