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unauthorized email changed

unauthorized email changed

Greentrong
New member | Level 2

there was an unauthorized email change to my account, what should i do? now i can not loggin into my account.

1 Reply 1

Re: unauthorized email changed

Lusil
Dropboxer

Hey @Greentrong, thanks for reaching out. 

 

Due to account-specific information that would be needed to have a look into this, you'll have to get in touch with our Support team. 

 

You can do this via this link, through an incognito window. 

 

Once you do that, let me know the ID (eg. #1234567) so that I can pass your comments along. 

 

Cheers!


Lusil
Community Moderator @ Dropbox
dropbox.com/support


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