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updating cc info error

updating cc info error

1393335
New member | Level 2
December

I'm getting an error message when I update my CC info. 

 

tried deleteing cookies

tried using incognito window

I got my card replaced and went to bank (downstairs from my office) and confirm everything works fine on their end.

 

I can't contact Dropbox phone support

 

Please help

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Re: updating cc info error

Jay
Dropboxer
December

Hi @1393335, thanks for joining the Community!

 

Could you let me know what error message you're getting when attempting to change the card details?

 

Could you try switching browsers to see if this helps? Regarding phone support, this is only provided for team admins of Dropbox Business subscriptions.

 

Let me know how it goes!

Jay
Community Moderator @ Dropbox
dropbox.com/support


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