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upgrade & referral

upgrade & referral

hortate
Explorer | Level 4

I have Dropbox basic and have earned 3,75 GB by referral. If I upgrade my account will I loose the earnigs or they will add to the new plan?

3 Replies 3

Re: upgrade & referral

Sanchez
Dropboxer

Hey, @hortate, welcome to our community.


In short, no, you will not lose your referrals if you upgrade! 


Here’s a couple of points that you should be aware of: 


1. While your account is Basic, your referrals count as 500MB. When your account is upgraded, your referrals will count as 1GB (more info here). As long as you have this same Dropbox account, your referrals will remain intact. 


2. When you upgrade, and you check your account’s space on your Plan page, your space will be shown in TB (not GB), so your earned space may not be visible. I just want to assure you that it will be there. 


I hope this helps. Let me know if you have any further questions. 


Cheers! 


Sanchez
Community Moderator @ Dropbox
dropbox.com/support


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Re: upgrade & referral

hortate
Explorer | Level 4

Dear Sanchez.

Thank you very much for the help!

Just one question on your second point: although it only shows my account' space (right now, 2TB), the earned storage is still there, even though it does not appear.

Thus, its 2TB+earned storage, correct?

Thanks

Re: upgrade & referral

Walter
Dropboxer

Any earned storage space through referrals should show up in your account's plan tab as Sanchez mentioned @hortate.

 

Just keep in mind that each referral grants you 500 MB when on the Basic plan while they get doubled (1 GB) when on the Plus plan. 


Walter
Community Moderator @ Dropbox
dropbox.com/support


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