cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Announcements
Find out how Tiffany, a Customer Experience superstar uses Dropbox to keep her family in the loop when it comes to her new baby here!

Dropbox accounts & billing

Make your Dropbox account work for you, with the help of Community users like you. Join in or start a discussion of your own.

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

verification e-mail not received (not in spam)

verification e-mail not received (not in spam)

EBMgroup
New member | Level 2
I have tried many times to send a verification email, but I never receive it. I need to get my account verified so that I can enable file sharing. I have MS365 e-mail account [email removed as per Community Guidelines] I'm MS365 admin, I've check the e-mail flow - it's empty from @dropbox.com e-mails. Thanks for help. 
1 Reply 1

Re: verification e-mail not received (not in spam)

Lori
Dropboxer

Hey @EBMgroup, I hope you're having a great Thursday so far! 

As a first step, can I ask if you've tried the steps shown on this Help Center article? 

Let me know, and we'll take it from there!


Lori
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
:arrows_counterclockwise: Still stuck? Ask me a question!
:pushpin: Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.

Who's talking

Top contributors to this post

  • User avatar
    Lori Dropboxer
What do Dropbox user levels mean?
Need more support?