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where is my account?

caty27
New member | Level 2

I need help locating my business account that i am paying for monthly. When i log in, it says that i'm on the free version of dropbox, but it's still charging my cc each month.

1 Reply 1

Re: where is my account?

Rich
Super User II

@caty27 wrote:

I need help locating my business account that i am paying for monthly. When i log in, it says that i'm on the free version of dropbox, but it's still charging my cc each month.


You can use the credit card charge lookup tool to identify the email address associated with a Dropbox charge. Once found, sign in with that email address, resetting the password if necessary.

 

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    Rich Super User II
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