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0x80070780 on system restore for inaccessible Win 10

0x80070780 on system restore for inaccessible Win 10

Explorer | Level 3

My desktop crashed due to power outage, cannot login, trying system restore ends in attached error 0x80070780, apparently a system restore is not a good idea with dropbox as I've read many issues with syncing corruption, so how can I restore, should I just delete all Dropbox folders and file off partition?  I'm not sure if I can access them on C:?  See attached screenshotsAAE38A08-9E77-4BB5-A8E9-8A5A838F70F1.jpeg74EBF72C-70DD-46A8-B12E-B6BCF8F6C2CC.jpeg

3 Replies 3

Re: 0x80070780 on system restore for inaccessible Win 10

Explorer | Level 3

@Mmballew88  wrote:

My desktop crashed due to power outage, cannot login, trying system restore ends in attached error 0x80070780, apparently a system restore is not a good idea with dropbox as I've read many issues with syncing corruption, so how can I restore, should I just delete all Dropbox folders and file off partition?  I'm not sure if I can access them on C:?  See attached screenshotsAAE38A08-9E77-4BB5-A8E9-8A5A838F70F1.jpeg74EBF72C-70DD-46A8-B12E-B6BCF8F6C2CC.jpeg


Also I'm using smart sync on most folders, I don't mind downloading again, and to make copy of files onto usb.  I don't understand file storage between C drive and H partition

Re: 0x80070780 on system restore for inaccessible Win 10

Dropboxer

Hi @Mmballew88, thanks for messaging the Community!

 

Could you try doing a system restore without including the Dropbox folder and cache to see if this helps? 

 

Regarding the H:confused face:, this might be a method on how Windows restores files, so it's not something we can advise on, unfortunately.

 

Keep me updated with any progress!


Jay
Community Moderator @ Dropbox
dropbox.com/support


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Re: 0x80070780 on system restore for inaccessible Win 10

Explorer | Level 3

I was finally able to fix a currupted boot file and get back in and let dropbox sync, however, I have noticed smartsync does not seem to maintain it's folder (local/online) status very well, I have tried to set multiple times but it doesn't take and a lot of files are trying to sync again, it may be tech support messing with something as i raised a ticket with support team, thanks for your feedback here.

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