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404 Error to Any File That I Share From Dropox

404 Error to Any File That I Share From Dropox

Farukh Man
Explorer | Level 3

I have loads n loads of content (past papers, lab guides, etc.) uploaded on DropBox. These files are currently being shared with fellow students of my university. However, from last week, none of my shared links are working in private browsing. This means that I can access all the files, once logged in DropBox but when someone uses the private link to view that file it says "Error (404)
We can't find the page you're looking for. "

 

Any kind of help in this regard would be highly appreciated.

1 Accepted Solution

Accepted Solutions

Re: 404 Error to Any File That I Share From Dropox

Jay
Dropboxer
Thanks, I've sent you a message there. Please could you reply to it as soon as possible!

Jay
Community Moderator @ Dropbox
dropbox.com/support


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View solution in original post

23 Replies 23

Re: 404 Error to Any File That I Share From Dropox

Mark
Super User II

Sounds like your account has had sharing banned - possibly because its detected some copyright material in there. 

 

You can try and contact support at www.dropbox.com/support for help


 


:penguin::penguin: - :penguin: - :penguin: - :penguin:


Heart Did this post help you? If so please mark it for some Kudos below. 


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Re: 404 Error to Any File That I Share From Dropox

Farukh Man
Explorer | Level 3

I don't think so that anything I have uploaded corresponds to the copyright issue.

How can I contact a real person on DropBox support?


https://www.dropbox.com/support
This link takes to an automated few options, I need to contact with their customer support ASAP

Re: 404 Error to Any File That I Share From Dropox

Mark
Super User II

The only support channels available to your account level are shown at www.dropbox.com/support 

 

Otherwise you will need to wait until somebody from the online team picks it up on here next week ( @Jay possibly).


 


:penguin::penguin: - :penguin: - :penguin: - :penguin:


Heart Did this post help you? If so please mark it for some Kudos below. 


:white_check_mark: Did this post fix your issue/answer your question? If so please press the 'Accept as Solution' button to help others find it.


:arrows_counterclockwise: Did this post not resolve your issue? If so please give us some more information so we can try and help - please remember we cannot see over your shoulder so be as descriptive as possible! 


 

Re: 404 Error to Any File That I Share From Dropox

Farukh Man
Explorer | Level 3

I hope someone does...
Thank-you for the prompt reply 🙂

Re: 404 Error to Any File That I Share From Dropox

Jay
Dropboxer
Hi @Farukh Man, would it be possible to contact you at the email associated with your forum profile to assist further?

Jay
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
:arrows_counterclockwise: Still stuck? Ask me a question!
:pushpin: Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.

Re: 404 Error to Any File That I Share From Dropox

Farukh Man
Explorer | Level 3

Hello @Jay,

 

Yes! Its possible to contact me on my email address. I have access to the inbox and would wait for your e-mail. Thank-you.

Re: 404 Error to Any File That I Share From Dropox

Jay
Dropboxer
Thanks, I've sent you a message there. Please could you reply to it as soon as possible!

Jay
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
:arrows_counterclockwise: Still stuck? Ask me a question!
:pushpin: Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.

Re: 404 Error to Any File That I Share From Dropox

timgordon321
New member | Level 2

I'm getting this same problem - please would you mind helping me in the same way?

Re: 404 Error to Any File That I Share From Dropox

pmattarara
New member | Level 2

I have the same problem. Please could you help me to fix it? I need to share some info urgently.

 

Thanks!

 

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