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404 error on shared link

404 error on shared link

MoneyFlip
New member | Level 2


Getting error 404 when clicking link to a shared folder
The files have not been renamed or moved.
Can u help me?

6 Replies 6

Re: https://www.dropbox.com/sh/qn6d0zsy8u02r5q/AAA1iRfkRmQjKbh29__oJdEpa?dl=0

Mark
Super User II

The link has either expired, been deleted or removed. If you are owner try generating a new one or asking other person for a new one. 

 

If you get the same on a new link the person needs to contact support as its possible their sharing rights have been removed. 


 


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Shared link isn't previewing

gh7
Explorer | Level 4

hallo, i try to download firmware update for Provision Isr Sa-4100hdx. The link to Dropbox does not work. What can i do? The link is :https://www.dropbox.com/s/dl/5boa66gi7khquud/SA-4100HDX%2B%20Latest%20Firmware%20Version.rar

Re: firmware

Megan
Dropboxer
Hi @gh7, happy Tuesday! 

Can you let me know the exact error you're receiving when trying to preview the link? 

If you're getting a 404 error, it's possible that the sender erased the shared link, or that the file/folder connected with the shared link was removed.

As a result, I'd suggest following up with the sender for more details on the situation.

I hope this clarifies.

Megan
Community Moderator @ Dropbox
dropbox.com/support


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Re: firmware

gh7
Explorer | Level 4

Hi Lori, 

It is a 404 error. page not found.

Re: firmware

Walter
Dropboxer
In that case, you'll need to contact the person who originally shared this link with you and ask them to share a new link or restore the file this link points to from their end @gh7

Let us know if you have any other questions!

Walter
Community Moderator @ Dropbox
dropbox.com/support


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Re: firmware

gh7
Explorer | Level 4

Thank you. I will contact the support team on there website.

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    gh7 Explorer | Level 4
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    Walter Dropboxer
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    Megan Dropboxer
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