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5 May 2020 - need to rewind folder and files - not working

5 May 2020 - need to rewind folder and files - not working

New member | Level 2

I have a business account with dropbox and am looking for a deleted folder from 5 May 2020. I see it on my history - but cannot rewind and get the file. Please help~!

1 Reply 1

Re: 5 May 2020 - need to rewind folder and files - not working

Collaborator | Level 10

Hi there

 

Since you have a Business account, you will need to reach out to your team admin as only Admins can perform the rewind function by default (it can be changed). Take a look at this link: https:confused face:/help.dropbox.com/files-folders/restore-delete/rewind

 

By default, only admins on Dropbox Business teams can use Dropbox Rewind. However, admins can change this setting to allow team members to use Dropbox Rewind.

 

Hope it helps.

 

Regards

 

Casper

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