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Re: Bug report on timezone

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A file was modified in my account, but it shows a future time. Why is that?

Explorer | Level 4

When I logged into my account today I was greeted by a notification......from the future!

 

Screen Shot 2020-09-30 at 10.20.38 AM.png

I live in New Zealand, the person who made the edit is in New Zealand, and it's 10am today here... 

So I went and checked my settings in my laptop (the timezone is automatically set)

Screen Shot 2020-09-30 at 10.31.24 AM.png

And I went to my settings in Dropbox online and my timezone is automatically set as well: 

Screen Shot 2020-09-30 at 10.31.47 AM.png

 

I tried turning it off and manually choosing Auckland from the list and it didn't change anything. 

 

So if it says this file was last modified "TODAY at 5:40pm" and it's only 10am, I wonder what voodoo is actually going on here.  

 

Either way, there's a bug that needs to be fixed  

9 Replies 9
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Re: I have an issue with the displayed date and time in an Excel file. Any ideas?

Explorer | Level 4

How do I submit a bug report? 

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Re: Bug report on timezone

Explorer | Level 4

I'm reporting a bug on my bug report lol

 

If you look above you'll see a weird smiley face in the middle of some numbers where I'm telling the time....see if you can find it in the screenshot below:

 

Screen Shot 2020-09-30 at 10.36.16 AM.png

 

Funny  

 

Here's what it looks like in the editor: 

Screen Shot 2020-09-30 at 10.36.06 AM.png

 

It's interesting that Dropbox doesn't have a "submit a bug" or "feedback" option anywhere on the site. 

I guess that's because they think they don't have any bugs.  

 

Is it coincidence that I just found two within a few minutes of eachother?  They'd probably have less bugs if they allowed people to report them easier than having to make a community post like this one lol.  Oh well.  Laughs. 

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Re: Bug report on timezone

Dropboxer
Dropboxer

Hey there @bmg2, thanks for posting!

 

It is a rather strange thing you're seeing there. Can you let me know if you see the same modified time when you try the following?

  • Clear your browser cache and check again
  • Open Dropbox in an incognito/private browsing window
  • Use another web browser

Also, for the emoji that you saw in your post, this is actually expected with the character combination that you used. It's similar to how when your type ": )" without the space, it will render the smiley emoji .

 

The combinations of the 0 (as the halo), :, and 3 makes this smiley angel emoji.

 

Let me know what you find with the steps above!


Daphne
Community Moderator @ Dropbox
https://dropbox.com/support


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Re: Bug report on timezone

Explorer | Level 4
I tried those things as well. I was using chrome and safari and incognito for chrome.

No reason for clearing the cache as I did a Control +f5 to refresh the page and pull directly from the server. I knew that it would be hard to replicate the bug so I captured everything right away and was as detailed and as thorough as I knew a developer would expect any other suggestions? Seems you guys have a timezone bug. Those are the worst. Good luck!
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Re: Bug report on timezone

Explorer | Level 4
As for your explanation of the halo smiley, I get it... “code is performing as intended” but maybe just maybe you could make your code a bit smarter to realize when someone is typing in time and not allow it to do the smileys. But hey it’s your thing. No shade thrown. Don’t shoot the messenger haha
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Re: Bug report on timezone

Dropboxer
Dropboxer

Hey @bmg2, thanks for getting back to us and for the feedback regarding the smiley face!

 

As for your main concern, could you let us know if you've noticed the wrong timezone being applied only on one file or if it happens to all the files in that shared folder?

 

Keep us posted!


Lusil
Community Moderator @ Dropbox
https://dropbox.com/support


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Re: Bug report on timezone

Explorer | Level 4
The time is correct it’s just the word “today” that was incorrect in the “modified” column.
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Re: Bug report on timezone

Dropboxer
Dropboxer

Have you seen it occur again since then, by any chance?


Lusil
Community Moderator @ Dropbox
https://dropbox.com/support


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Re: Bug report on timezone

Explorer | Level 4
Has your Dev team pushed a fix for this? It’s clearly a bug and I’m just letting you know. If I see it again I’ll be sure to tell you. For now I don’t really care and just wanted y’all to know you have a bug. If you decide not to fix it that’s not my problem lol.

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