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A member without access after capacity upgrade

A member without access after capacity upgrade

New member | Level 2
1 Reply 1

Re: A member without access after capacity upgrade

Dropboxer

Hi @RenVasc; welcome to our Community!

 

Can you clarify what file is the one you can access? If it's the 'getting started' guide, you may be looking at a newly created account. 

 

Could you take a look at your account's plan tab and let me know what is reported there?

 

Thanks!


Walter
Community Moderator @ Dropbox
dropbox.com/support


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