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About to reach maximum capacity with... no personal file posted !?!

About to reach maximum capacity with... no personal file posted !?!

Didier Fitvoye
New member | Level 2

Hi,

 

I am harassed by emails warning me that my 2GB free capacity is about to be reached.

 

I have absolutely no personal files on Dropbox but a RW access to a 3TB community space.

I do not intend to use personal space, so every member of our group buying 3TB each is not a solution.

What did I misunderstood?


How to get rid of these warning mails ?

1 Accepted Solution

Accepted Solutions

Re: About to reach maximum capacity with... no personal file posted !?!

Jay
Dropboxer
Hi @rsecoy, since shared folders take up quota on your account, you can simply delete the entire folder from your account. 

Afterwards, you can ask the owner to create a shared link to the folder, which will allow you to view it on the site, and a file request link, so you can upload files to their account directly.

Jay
Community Moderator @ Dropbox
dropbox.com/support


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3 Replies 3

Re: About to reach maximum capacity with... no personal file posted !?!

Mark
Super User II

As the shared folder is in your account it uses your quota. Therefore you need enough space to be able to put it in your account. Your account does not benefit in any way from the other users upgrade. 


 


:penguin::penguin: - :penguin: - :penguin: - :penguin:


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Re: About to reach maximum capacity with... no personal file posted !?!

rsecoy
New member | Level 2

I also have the problem that I probably downloaded a shared files into my account which are over the 2TB limit.  Actually, I never intended to download these folders.  I only want to access the files on the other users account and to be able to upload to that users account.  How do I delete these files off my account and my computer?  If I delete them on my computer, will they also delete from the other users shared account?  Thank you.

Re: About to reach maximum capacity with... no personal file posted !?!

Jay
Dropboxer
Hi @rsecoy, since shared folders take up quota on your account, you can simply delete the entire folder from your account. 

Afterwards, you can ask the owner to create a shared link to the folder, which will allow you to view it on the site, and a file request link, so you can upload files to their account directly.

Jay
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
:arrows_counterclockwise: Still stuck? Ask me a question!
:pushpin: Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.

View solution in original post

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Top contributors to this post

  • User avatar
    Jay Dropboxer
  • User avatar
    rsecoy New member | Level 2
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    Mark Super User II
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