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Abysmal upload

Abysmal upload

Ish2
Explorer | Level 3

Hi,

Just wanted to know what the deal is with the abysmal upload rates to dropbox. I am trying to upload a tiny 13 mb file to dropbox and it is extremely slow. No what's worse is it fails to upload and it just cuts out with an error. Now I admit I don't have the fastest internet around but I tried uploading the same file to drive and I it uploads eventually(took like 30 seconds). It keeps on dropping the upload to dropbox every time

3 Replies 3

Re: Abysmal upload

Walter
Dropboxer

Hi @Ish2; welcome to our Community!

 

Can you please let me know how exactly are you uploading this file to your account? For example, do you have the desktop app installed and copy or move the file in your Dropbox folder or perhaps via the upload button on our website (via a web browser)? 

 

Do you get the same results after rebooting your device and/or router? 

 

Any additional information will be more than welcome! 


Walter
Community Moderator @ Dropbox
dropbox.com/support


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Re: Abysmal upload

Ish2
Explorer | Level 3

Tried both, upload speeds are awful both way and regularly fail to upload

Re: Abysmal upload

Lusil
Dropboxer

Hey @Ish2, thanks for getting back to us. 

 

Could you let us know the exact error messages you get when you try to upload the file via the website and the desktop app?

 

Keep us posted!


Lusil
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
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    Lusil Dropboxer
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    Ish2 Explorer | Level 3
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